Frequently Asked Questions
Not sure how to use our patches or how long it takes to dispatch your order? Find all your answers right here!
All about our patches
Are your patches safe?
Absolutely! Our patches are made with vitamins, minerals, herbs, and natural ingredients, making them a safe and gentle option for most people. We prioritize the highest quality in our formulations to ensure they support your health effectively. However, if you are pregnant, nursing, on medication, or have any health concerns, we recommend consulting with your healthcare provider before use. If any irritation occurs, stop use and consult a doctor.
How do I use your patches?
Simply peel off the patch and apply it to a clean, dry, and hairless area of your body. Once done, peel the sticker off.
Where should I place the patch?
Apply the patch to a hairless, dry and clean area of your skin, such as the upper arm, shoulder, inner wrist, lower back, or abdomen.
How long do the patches work?
Each patch provides continuous support for 8 hours, after which the effects wear off.
Are patches suitable for children?
Our patches are recommended for children over 12 years old. If you’re considering use for younger kids, it’s best to consult a healthcare professional.
Are the patches free from allergens like latex, lactose, gluten, and sugar?
Yes, they’re completely free from latex, lactose, gluten, and sugar!
Can I wear more than one patch at the same time?
Yes, you can! Everyone’s body absorbs nutrients differently, so we suggest starting with one patch and gradually increasing them if needed. You can also combine different patches, like Focus Elite and Energy Max, for the desired effect.
Are the patches safe during pregnancy or breastfeeding?
If you're pregnant or nursing, it's important to check with your healthcare provider before using the patches.
Are the patches safe if I have an existing medical condition?
If you’re on medication or have a medical condition, please consult your healthcare provider before using our patches.
How soon will I feel the effects of the patch?
The effects can vary depending on the individual and the patch type. Most users start to notice benefits within 15 minutes of application.
How should I store the patches?
Store your patches in a cool, dry place away from direct sunlight to maintain their effectiveness.
Can I cut the patches to adjust the dosage?
We do not recommend cutting the patches, as this can interfere with the controlled release of ingredients.
How long can I store unused patches?
Unused patches can be stored for up to 12 months in their original packaging, provided they are kept in a cool, dry place.
More questions? Contact Us
All about our operations
Where are you located?
We are located in Sydney, Australia.
Where do you dispatch from?
All orders are dispatched from our warehouse in Sydney.
How fast do you dispatch orders?
Orders are dispatched within 24 hours of purchase, Monday to Friday.
How long will it take for my order to arrive?
For orders within Australia, delivery can take up to 8 business days with standard shipping, or up to 4 business days with express shipping. International orders may take up to 30 days for standard shipping and up to 10 days with express shipping.
Do you offer free shipping?
Yes, we offer free shipping on orders over $35 AUD.
How much do you charge for shipping?
Visit our Shipping Policy page for clear, straightforward shipping rates.
What if I'm not happy with my purchase?
We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, simply email us at hello@riseandshinepatches.com, and we'll be happy to assist you.
How can I return an item if I don't like it?
To request a return, email us at hello@riseandshinepatches.com with your order details, and we'll guide you through the return process.
How long will it take for my refund to be processed?
Refunds are processed once your request has been reviewed and approved. Please allow up to 7 business days for the refund to appear in your account.
More questions? Contact Us